Alex's Beauty Shop Reviews

Did a good job with my hair but the only thing that was distasteful was how people assume that because of your race they think you don’t understand Spanish and when your in a profession to do people’s hair and someone is paying you shouldn’t be talking about the customer or the type of hair that they have it was just very unprofessional and the fact that people don’t understand the true heritage that they come from and have the nerve to talk about blacks is disgustingly unprofessional. I have siblings and family members that are Puerto Rican and Dominican so I understand Spanish more than what people assume I just like to pretend that I don’t so people make a fool of themselves

I am very disappointed with this salon. My niece came in for a simple service, and without asking for permission or explaining what they were doing, they put a chemical relaxer in her hair. This is extremely unprofessional, unsafe, and completely unacceptable. Parents and guardians should be fully informed before any chemical treatment is applied to a child’s hair. We will not be returning, and I do not recommend this salon to anyone who values professionalism and respect for clients.

If you have natural hair 4c type stay far far away from them. About 10 years ago I used to go to them when my hair was relaxed. I went natural about 8-9 years ago so I have not been to them in ages. After taking out my braids I had an event and had to travel and I had to do something with my hair! I asked for a silk press and trimming of split ends. They used a lot of heat, my hair smelled burned for days. That’s not even the worse part. While on vacation I was going to the beach and pool so I was washing my hair every single day! My curls never came back! They left my hair damaged and patchy and straightened! They must be putting something in their conditioner or shampoo that straightened my hair! I went to a professional salon that deals with black hair we tried so many treatments and clarifying shampoos and my hair is still straight! 8 years of sacrifice hard work and money down the drain in one day! I had to chop all my hair because it was soo damaged! If you go there use your own products or ask them what they put in their own products! I am so heartbroken about what they did to me! Beware!

This is always my go-to place when I'm not doing braids. Since I went naturally, my 4c hair can become very overwhelming.I had braids for months, so my hair was very damaged. You would think I got a perm, but it's a keratin treatment and trim. I was so happy with the results. Marta instructed me on the process and took extra time and effort to make my hair was extra fabulous. I went in looking a mess and came out at my best. strongly recommend.

The salon doesn’t even deserve a star. I went there as a last minute option. My niece got married on 8/24/2024 and I was looking for a place to do a blow dry. I should have known better when I walked in that the place was not the right one. The lady who did my hair set the blow dryer way too hot. It was literally burning my scalp. I wash my hair the day after I had it done because it smelled like burnt hair. Even though I washed my hair, the smell did not go away and I noticed my hair falling out more than usual. I never use heat in my hair at all only when I get haircuts. So I hope the lady didn’t cause any permanent damage to my hair. She needs to get professional hair dryer to deliver great service to customers and not cause damage to their hair. I went because it had good reviews. I guess people have not really experienced great service since they settled with this salon. Do not go here unless you want your hair to get damaged!